Who we are

This website, dorsetgrabhire.com, is run by Quick Skips Limited, trading as Quick Skips. We are registered in England and Wales under company number 13066342, and our address is Unit B, Cogdean Industrial Estate, Higher Merley Lane, Corfe Mullen, Wimborne, BH21 3EG.

If you have any questions about this policy or about your personal information, email sales@quickskips.co.uk or call 01202 776 666.

What we collect

When you use the callback form, we receive the details you type in: your name and phone number and, if you choose to give them, your email address, your town or postcode, the service you are interested in and your message. The form also records the IP address the request came from and the page it was sent from, which helps us to spot and block spam.

We also receive whatever you tell us if you phone, email or message us on WhatsApp.

How we use it

We use your details to reply to your enquiry, to give you a quote and, if you go ahead, to arrange and carry out the work. We do this because you have asked us to, and because it is in our legitimate interests to answer people who contact us. We do not add you to a marketing list and we do not sell your details.

Who sees it

Your enquiry is delivered by email to the Quick Skips office. A copy is also sent to the web agency that looks after this website for us, so that they can check the form is working properly. The emails pass through our website and email hosting providers. Your form details are not sent to Google; only the reCAPTCHA answer described below is.

How long we keep it

We keep enquiries for as long as we need them to deal with your request and any work that follows, and for as long afterwards as the law requires us to keep business and waste records.

Spam protection (Google reCAPTCHA)

The callback form is protected by Google reCAPTCHA, the “I’m not a robot” tick box, which helps us tell real enquiries from automated spam. It only loads when you start to use the form. When it does, Google collects information about your device and browser, and how you interact with the page, and may set cookies to work out whether you are a person. When you send the form, our server passes your reCAPTCHA answer to Google to be checked. Google’s Privacy Policy and Terms of Service apply to reCAPTCHA. If you would rather not use it, you can phone, email or message us instead.

Visitor statistics (Google Analytics)

We use Google Analytics to count visits to this website and to see which pages people read, so that we can improve it. It records things like the pages you open, how you found us, the kind of device and browser you are using and the general area you are in. It does not tell us your name or your contact details, and it is not linked to anything you send us through the callback form.

To do this, Google Analytics stores two cookies on your device, called _ga and _ga_S52G11T3CR, which last for up to two years. Google’s Privacy Policy explains how Google handles this information. If you would rather not be counted, you can block cookies in your browser settings or install Google’s Analytics opt-out add-on.

Cookies and third parties

This website does not use advertising cookies. The only cookies it sets itself are the two Google Analytics cookies described above. Some pages include a map supplied by Google, and Google may set its own cookies when the map loads or when reCAPTCHA runs. Links to WhatsApp, Google Maps, Facebook, YouTube and X take you to those companies’ own services, which have their own privacy policies.

Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. To do any of these, email sales@quickskips.co.uk. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.